POST api/Requests

Создание новой заявки

Request Information

URI Parameters

None.

Body Parameters

Заявка

Name	Description	Type	Additional information
Permissions	Разрешения на заявку	RequestPermissionSet	Элемент не учитывается при сохранении
RequiredStartDate	Дата рассмотрения	date	None.
NormativeTime	Нормативное время исполнения	decimal number	None.
Laboriousness	Трудоёмкость (мин.) (внутренний норматив исполнения заявки)	integer	None.
PlanTimeExecution	Плановое время исполнения (минуты)(внешний норматив исполнения заявки)	integer	None.
PlanTimeApproval	Плановое время согласования (минуты)	integer	None.
PlanTimeApprovalsPeriod	Плановое время согласования cуммарно по согласующим	integer	None.
PlanTimeClarification	Плановое время уточнения (минуты)	integer	None.
PlanTimeTotal	Общее плановое время. Сумма = исполнения + согласования + уточнения	integer	None.
FactTimeExecution	Фактическое время исполнения	integer	None.
IsExpiredFactTimeExecution	Фактическое время исполнения превысило плановое время исполнения	boolean	None.
FactTimeApproval	Фактическое время согласования	integer	None.
IsExpiredFactTimeApproval	Фактическое время согласования превысило плановое время согласования	boolean	None.
FactTimeClarification	Фактическое время уточнения	integer	None.
IsExpiredFactTimeClarification	Фактическое время уточнения превысило плановое время уточнения	boolean	None.
FactTimeTotal	Общее фактическое время. Сумма = исполнения + согласования + уточнения	integer	None.
ActualTime	Фактическое время исполнения	decimal number	None.
NormativeNote	Примечание из норматива	string	None.
AccessRequest	Заявка на доступ к ресурсу.	AccessRequestViewModel	Элемент не учитывается при сохранении
Approvers	Согласующие	Collection of ApproverViewModel	При сохранении, для каждого элемента коллекции учитывается только идентификатор
Observers	Обозреватели	Collection of RequestObserverViewModel	При сохранении, для каждого элемента коллекции учитывается только идентификатор
Clarifications	Уточнения	Collection of ClarificationViewModel	None.
HashTags	Хэштеги	Collection of string	None.
Attachments	Вложения	Collection of AttachmentViewModel	None.
CustomFields	Доп. поля заявки	Collection of RequestCustomFieldViewModel	None.
DependentRequests	Перечень идентификаторов зависимых заявок, в которые вложена заявка	Collection of integer	None.
DependentTasks	Перечень идентификаторов зависимых задач, в которые вложена заявка	Collection of integer	None.
Dependencies	[Поле устарело и будет удалено. Используйте DependentRequests]	Collection of integer	Элемент не учитывается при сохранении
ReadCommentCount	Кол-во прочитанных адресных комментариев	integer	Элемент не учитывается при сохранении
UnreadCommentCount	Кол-во непрочитанных адресных комментариев	integer	Элемент не учитывается при сохранении
CommentCount	Всего комментариев	integer	Элемент не учитывается при сохранении
Comments	None.	Collection of CommentViewModel	None.
IsFavourite	Заявка находится в списке избранных	boolean	Элемент не учитывается при сохранении
Feedback	Оценка	FeedbackViewModel	None.
LastModifiedDate	Метка, для реализации механизма определения параллелизма. Обязателен при редактировании.	date	Элемент учитывается при редактировании/обновлении
Id	Номер заявки	integer	None.
Status	Статус заявки	RequestStatus	None.
Department	Отдел	DepartmentViewModelFull	При сохранении учитывается только идентификатор
Category	категория	CategoryViewModelFull	При сохранении учитывается только идентификатор
RequestType	Тип	RequestTypeViewModelFull	При сохранении учитывается только идентификатор
JobType	Вид	JobTypeViewModelFull	При сохранении учитывается только идентификатор
Description	Описание заявки	string	None.
Initiator	Инициатор	UserNameViewModel	При сохранении учитывается только идентификатор
Contractor	Исполнитель	UserNameViewModel	При сохранении учитывается только идентификатор
Region	Регион	RegionViewModel	При сохранении учитывается только идентификатор
ResponsibilityGroup	Группа ответственности	RequestResponsibilityGroupViewModel	При сохранении учитывается только идентификатор
CreateDate	Дата создания заявки в UTC	date	None.
ExpiredTimeLeft	Оставшееся время выполнения заявки	integer	None.
CustomFields	None.	Collection of RequestCustomFieldViewModel	None.
SubRequests	Перечень идентификаторов вложенных заявок	Collection of integer	Элемент не учитывается при сохранении

Request Formats

application/json, text/json

Sample:

{
  "Permissions": 0,
  "RequiredStartDate": "2025-05-02T11:34:17+08:00",
  "NormativeTime": 1.1,
  "Laboriousness": 2,
  "PlanTimeExecution": 3,
  "PlanTimeApproval": 4,
  "PlanTimeApprovalsPeriod": 5,
  "PlanTimeClarification": 6,
  "PlanTimeTotal": 7,
  "FactTimeExecution": 8,
  "IsExpiredFactTimeExecution": true,
  "FactTimeApproval": 10,
  "IsExpiredFactTimeApproval": true,
  "FactTimeClarification": 12,
  "IsExpiredFactTimeClarification": true,
  "FactTimeTotal": 14,
  "ActualTime": 15.1,
  "NormativeNote": "sample string 16",
  "AccessRequest": {
    "AccessSheetId": 1,
    "AccessResource": "sample string 2",
    "User": {
      "Department": "sample string 1",
      "Id": 2,
      "Login": "sample string 3",
      "FirstName": "sample string 4",
      "LastName": "sample string 5",
      "RegionId": 6,
      "Appoint": "sample string 7",
      "Organization": "sample string 8"
    }
  },
  "Approvers": [
    {
      "ApproverId": 1,
      "Permissions": 0,
      "Status": 0,
      "IsUserAdded": true,
      "WaitingForApprovalSince": "2025-05-02T11:34:17+08:00",
      "ResolutionDate": "2025-05-02T11:34:17+08:00",
      "SubstitutedUser": {
        "Id": 1,
        "UserNameWithStatus": "sample string 2",
        "FormattedName": "sample string 3",
        "UserNameWithMiddleName": "sample string 4",
        "UserName": "sample string 5",
        "UserSureName": "sample string 6",
        "JobPosition": "sample string 7",
        "Region": "sample string 8",
        "IsActual": true,
        "RegionId": 10,
        "Address": "sample string 11",
        "Room": "sample string 12",
        "InternalPhone": "sample string 13",
        "CityPhone": "sample string 14",
        "MobilePhone": "sample string 15",
        "Cfo": "sample string 16",
        "Department": "sample string 17",
        "Organisation": "sample string 18",
        "Email": "sample string 19",
        "Alternate": 20,
        "Login": "sample string 21",
        "Status": "sample string 22",
        "Image": "sample string 23"
      },
      "FactTimeApprovalInt": 3,
      "Id": 4,
      "Login": "sample string 5",
      "FirstName": "sample string 6",
      "LastName": "sample string 7",
      "RegionId": 8,
      "Appoint": "sample string 9",
      "Organization": "sample string 10"
    },
    {
      "ApproverId": 1,
      "Permissions": 0,
      "Status": 0,
      "IsUserAdded": true,
      "WaitingForApprovalSince": "2025-05-02T11:34:17+08:00",
      "ResolutionDate": "2025-05-02T11:34:17+08:00",
      "SubstitutedUser": {
        "Id": 1,
        "UserNameWithStatus": "sample string 2",
        "FormattedName": "sample string 3",
        "UserNameWithMiddleName": "sample string 4",
        "UserName": "sample string 5",
        "UserSureName": "sample string 6",
        "JobPosition": "sample string 7",
        "Region": "sample string 8",
        "IsActual": true,
        "RegionId": 10,
        "Address": "sample string 11",
        "Room": "sample string 12",
        "InternalPhone": "sample string 13",
        "CityPhone": "sample string 14",
        "MobilePhone": "sample string 15",
        "Cfo": "sample string 16",
        "Department": "sample string 17",
        "Organisation": "sample string 18",
        "Email": "sample string 19",
        "Alternate": 20,
        "Login": "sample string 21",
        "Status": "sample string 22",
        "Image": "sample string 23"
      },
      "FactTimeApprovalInt": 3,
      "Id": 4,
      "Login": "sample string 5",
      "FirstName": "sample string 6",
      "LastName": "sample string 7",
      "RegionId": 8,
      "Appoint": "sample string 9",
      "Organization": "sample string 10"
    }
  ],
  "Observers": [
    {
      "IsUserAdded": true,
      "Permissions": 0,
      "Id": 1,
      "Login": "sample string 2",
      "FirstName": "sample string 3",
      "LastName": "sample string 4",
      "RegionId": 5,
      "Appoint": "sample string 6",
      "Organization": "sample string 7"
    },
    {
      "IsUserAdded": true,
      "Permissions": 0,
      "Id": 1,
      "Login": "sample string 2",
      "FirstName": "sample string 3",
      "LastName": "sample string 4",
      "RegionId": 5,
      "Appoint": "sample string 6",
      "Organization": "sample string 7"
    }
  ],
  "Clarifications": null,
  "HashTags": [
    "sample string 1",
    "sample string 2"
  ],
  "Attachments": [
    {
      "Permissions": 0,
      "Id": 1,
      "Name": "sample string 2",
      "Extension": "sample string 3",
      "Uri": "http://webapihelppage4.com",
      "Size": 5,
      "Guid": "7d5d3f2d-7620-4974-b928-e8798d7ff1f9",
      "OwnerName": "sample string 7",
      "OwnerSurname": "sample string 8",
      "AttachmentDate": "2025-05-02T11:34:17+08:00"
    },
    {
      "Permissions": 0,
      "Id": 1,
      "Name": "sample string 2",
      "Extension": "sample string 3",
      "Uri": "http://webapihelppage4.com",
      "Size": 5,
      "Guid": "7d5d3f2d-7620-4974-b928-e8798d7ff1f9",
      "OwnerName": "sample string 7",
      "OwnerSurname": "sample string 8",
      "AttachmentDate": "2025-05-02T11:34:17+08:00"
    }
  ],
  "CustomFields": [
    {
      "CustomFieldId": 1,
      "ValueId": 1,
      "Value": "sample string 2"
    },
    {
      "CustomFieldId": 1,
      "ValueId": 1,
      "Value": "sample string 2"
    }
  ],
  "DependentRequests": [
    1,
    2
  ],
  "DependentTasks": [
    1,
    2
  ],
  "Dependencies": [
    1,
    2
  ],
  "ReadCommentCount": 17,
  "UnreadCommentCount": 18,
  "CommentCount": 19,
  "Comments": [
    {
      "Permissions": 0,
      "Id": 1,
      "Author": {
        "Id": 1,
        "Login": "sample string 2",
        "FirstName": "sample string 3",
        "LastName": "sample string 4",
        "RegionId": 5,
        "Appoint": "sample string 6",
        "Organization": "sample string 7"
      },
      "JointAuthors": [
        {
          "Id": 1,
          "Login": "sample string 2",
          "FirstName": "sample string 3",
          "LastName": "sample string 4",
          "RegionId": 5,
          "Appoint": "sample string 6",
          "Organization": "sample string 7"
        }
      ],
      "Addressees": [
        {
          "Id": 1,
          "User": {
            "Id": 1,
            "Login": "sample string 2",
            "FirstName": "sample string 3",
            "LastName": "sample string 4",
            "RegionId": 5,
            "Appoint": "sample string 6",
            "Organization": "sample string 7"
          },
          "ReadDate": "2025-05-02T11:34:17+08:00",
          "IsReaded": true
        },
        {
          "Id": 1,
          "User": {
            "Id": 1,
            "Login": "sample string 2",
            "FirstName": "sample string 3",
            "LastName": "sample string 4",
            "RegionId": 5,
            "Appoint": "sample string 6",
            "Organization": "sample string 7"
          },
          "ReadDate": "2025-05-02T11:34:17+08:00",
          "IsReaded": true
        }
      ],
      "Text": "sample string 2",
      "CreateDate": "2025-05-02T11:34:17+08:00",
      "CommentType": 0,
      "Answers": [],
      "ReadStatus": 0
    },
    {
      "Permissions": 0,
      "Id": 1,
      "Author": {
        "Id": 1,
        "Login": "sample string 2",
        "FirstName": "sample string 3",
        "LastName": "sample string 4",
        "RegionId": 5,
        "Appoint": "sample string 6",
        "Organization": "sample string 7"
      },
      "JointAuthors": [
        {
          "Id": 1,
          "Login": "sample string 2",
          "FirstName": "sample string 3",
          "LastName": "sample string 4",
          "RegionId": 5,
          "Appoint": "sample string 6",
          "Organization": "sample string 7"
        }
      ],
      "Addressees": [
        {
          "Id": 1,
          "User": {
            "Id": 1,
            "Login": "sample string 2",
            "FirstName": "sample string 3",
            "LastName": "sample string 4",
            "RegionId": 5,
            "Appoint": "sample string 6",
            "Organization": "sample string 7"
          },
          "ReadDate": "2025-05-02T11:34:17+08:00",
          "IsReaded": true
        },
        {
          "Id": 1,
          "User": {
            "Id": 1,
            "Login": "sample string 2",
            "FirstName": "sample string 3",
            "LastName": "sample string 4",
            "RegionId": 5,
            "Appoint": "sample string 6",
            "Organization": "sample string 7"
          },
          "ReadDate": "2025-05-02T11:34:17+08:00",
          "IsReaded": true
        }
      ],
      "Text": "sample string 2",
      "CreateDate": "2025-05-02T11:34:17+08:00",
      "CommentType": 0,
      "Answers": [],
      "ReadStatus": 0
    }
  ],
  "IsFavourite": true,
  "Feedback": {
    "Rating": 1,
    "Comment": "sample string 2"
  },
  "LastModifiedDate": "2025-05-02T11:34:17+08:00",
  "Id": 21,
  "Status": 0,
  "Department": {
    "Id": 1,
    "Name": "sample string 2",
    "IsActual": true,
    "Editable": true,
    "DateCreated": "2025-05-02T11:34:17+08:00"
  },
  "Category": {
    "Id": 1,
    "DepartmentId": 2,
    "Name": "sample string 3",
    "IsActual": true,
    "Editable": true,
    "DateCreated": "2025-05-02T11:34:17+08:00"
  },
  "RequestType": {
    "Id": 1,
    "CategoryId": 2,
    "Name": "sample string 3",
    "IsActual": true,
    "Editable": true,
    "DateCreated": "2025-05-02T11:34:17+08:00"
  },
  "JobType": {
    "Id": 1,
    "RequestTypeId": 2,
    "Name": "sample string 3",
    "IsActual": true,
    "Editable": true,
    "DateCreated": "2025-05-02T11:34:17+08:00"
  },
  "Description": "sample string 22",
  "Initiator": {
    "Id": 1,
    "Login": "sample string 2",
    "FirstName": "sample string 3",
    "LastName": "sample string 4",
    "RegionId": 5,
    "Appoint": "sample string 6",
    "Organization": "sample string 7"
  },
  "Contractor": {
    "Id": 1,
    "Login": "sample string 2",
    "FirstName": "sample string 3",
    "LastName": "sample string 4",
    "RegionId": 5,
    "Appoint": "sample string 6",
    "Organization": "sample string 7"
  },
  "Region": {
    "Id": 1,
    "Code": "sample string 2",
    "Name": "sample string 3"
  },
  "ResponsibilityGroup": {
    "Id": 1,
    "Name": "sample string 2",
    "TreePath": "sample string 3"
  },
  "CreateDate": "2025-05-02T11:34:17+08:00",
  "ExpiredTimeLeft": 24,
  "SubRequests": [
    1,
    2
  ]
}

text/html, multipart/form-data

Sample:

{"Permissions":0,"RequiredStartDate":"2025-05-02T11:34:17+08:00","NormativeTime":1.1,"Laboriousness":2,"PlanTimeExecution":3,"PlanTimeApproval":4,"PlanTimeApprovalsPeriod":5,"PlanTimeClarification":6,"PlanTimeTotal":7,"FactTimeExecution":8,"IsExpiredFactTimeExecution":true,"FactTimeApproval":10,"IsExpiredFactTimeApproval":true,"FactTimeClarification":12,"IsExpiredFactTimeClarification":true,"FactTimeTotal":14,"ActualTime":15.1,"NormativeNote":"sample string 16","AccessRequest":{"AccessSheetId":1,"AccessResource":"sample string 2","User":{"Department":"sample string 1","Id":2,"Login":"sample string 3","FirstName":"sample string 4","LastName":"sample string 5","RegionId":6,"Appoint":"sample string 7","Organization":"sample string 8"}},"Approvers":[{"ApproverId":1,"Permissions":0,"Status":0,"IsUserAdded":true,"WaitingForApprovalSince":"2025-05-02T11:34:17+08:00","ResolutionDate":"2025-05-02T11:34:17+08:00","SubstitutedUser":{"Id":1,"UserNameWithStatus":"sample string 2","FormattedName":"sample string 3","UserNameWithMiddleName":"sample string 4","UserName":"sample string 5","UserSureName":"sample string 6","JobPosition":"sample string 7","Region":"sample string 8","IsActual":true,"RegionId":10,"Address":"sample string 11","Room":"sample string 12","InternalPhone":"sample string 13","CityPhone":"sample string 14","MobilePhone":"sample string 15","Cfo":"sample string 16","Department":"sample string 17","Organisation":"sample string 18","Email":"sample string 19","Alternate":20,"Login":"sample string 21","Status":"sample string 22","Image":"sample string 23"},"FactTimeApprovalInt":3,"Id":4,"Login":"sample string 5","FirstName":"sample string 6","LastName":"sample string 7","RegionId":8,"Appoint":"sample string 9","Organization":"sample string 10"},{"ApproverId":1,"Permissions":0,"Status":0,"IsUserAdded":true,"WaitingForApprovalSince":"2025-05-02T11:34:17+08:00","ResolutionDate":"2025-05-02T11:34:17+08:00","SubstitutedUser":{"Id":1,"UserNameWithStatus":"sample string 2","FormattedName":"sample string 3","UserNameWithMiddleName":"sample string 4","UserName":"sample string 5","UserSureName":"sample string 6","JobPosition":"sample string 7","Region":"sample string 8","IsActual":true,"RegionId":10,"Address":"sample string 11","Room":"sample string 12","InternalPhone":"sample string 13","CityPhone":"sample string 14","MobilePhone":"sample string 15","Cfo":"sample string 16","Department":"sample string 17","Organisation":"sample string 18","Email":"sample string 19","Alternate":20,"Login":"sample string 21","Status":"sample string 22","Image":"sample string 23"},"FactTimeApprovalInt":3,"Id":4,"Login":"sample string 5","FirstName":"sample string 6","LastName":"sample string 7","RegionId":8,"Appoint":"sample string 9","Organization":"sample string 10"}],"Observers":[{"IsUserAdded":true,"Permissions":0,"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},{"IsUserAdded":true,"Permissions":0,"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"}],"Clarifications":null,"HashTags":["sample string 1","sample string 2"],"Attachments":[{"Permissions":0,"Id":1,"Name":"sample string 2","Extension":"sample string 3","Uri":"http://webapihelppage4.com","Size":5,"Guid":"7d5d3f2d-7620-4974-b928-e8798d7ff1f9","OwnerName":"sample string 7","OwnerSurname":"sample string 8","AttachmentDate":"2025-05-02T11:34:17+08:00"},{"Permissions":0,"Id":1,"Name":"sample string 2","Extension":"sample string 3","Uri":"http://webapihelppage4.com","Size":5,"Guid":"7d5d3f2d-7620-4974-b928-e8798d7ff1f9","OwnerName":"sample string 7","OwnerSurname":"sample string 8","AttachmentDate":"2025-05-02T11:34:17+08:00"}],"CustomFields":[{"CustomFieldId":1,"ValueId":1,"Value":"sample string 2"},{"CustomFieldId":1,"ValueId":1,"Value":"sample string 2"}],"DependentRequests":[1,2],"DependentTasks":[1,2],"Dependencies":[1,2],"ReadCommentCount":17,"UnreadCommentCount":18,"CommentCount":19,"Comments":[{"Permissions":0,"Id":1,"Author":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"JointAuthors":[{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"}],"Addressees":[{"Id":1,"User":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"ReadDate":"2025-05-02T11:34:17+08:00","IsReaded":true},{"Id":1,"User":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"ReadDate":"2025-05-02T11:34:17+08:00","IsReaded":true}],"Text":"sample string 2","CreateDate":"2025-05-02T11:34:17+08:00","CommentType":0,"Answers":[],"ReadStatus":0},{"Permissions":0,"Id":1,"Author":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"JointAuthors":[{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"}],"Addressees":[{"Id":1,"User":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"ReadDate":"2025-05-02T11:34:17+08:00","IsReaded":true},{"Id":1,"User":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"ReadDate":"2025-05-02T11:34:17+08:00","IsReaded":true}],"Text":"sample string 2","CreateDate":"2025-05-02T11:34:17+08:00","CommentType":0,"Answers":[],"ReadStatus":0}],"IsFavourite":true,"Feedback":{"Rating":1,"Comment":"sample string 2"},"LastModifiedDate":"2025-05-02T11:34:17+08:00","Id":21,"Status":0,"Department":{"Id":1,"Name":"sample string 2","IsActual":true,"Editable":true,"DateCreated":"2025-05-02T11:34:17+08:00"},"Category":{"Id":1,"DepartmentId":2,"Name":"sample string 3","IsActual":true,"Editable":true,"DateCreated":"2025-05-02T11:34:17+08:00"},"RequestType":{"Id":1,"CategoryId":2,"Name":"sample string 3","IsActual":true,"Editable":true,"DateCreated":"2025-05-02T11:34:17+08:00"},"JobType":{"Id":1,"RequestTypeId":2,"Name":"sample string 3","IsActual":true,"Editable":true,"DateCreated":"2025-05-02T11:34:17+08:00"},"Description":"sample string 22","Initiator":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"Contractor":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"Region":{"Id":1,"Code":"sample string 2","Name":"sample string 3"},"ResponsibilityGroup":{"Id":1,"Name":"sample string 2","TreePath":"sample string 3"},"CreateDate":"2025-05-02T11:34:17+08:00","ExpiredTimeLeft":24,"SubRequests":[1,2]}

application/xml

Sample:

Sample not available.

text/xml

Sample:

Sample not available.

application/x-www-form-urlencoded

Sample:

Sample not available.

Response Information

Success Resource Description

Возвращает сохраненную новую заявку

RequestViewModel

Name	Description	Type	Additional information
Permissions	Разрешения на заявку	RequestPermissionSet	Элемент не учитывается при сохранении
RequiredStartDate	Дата рассмотрения	date	None.
NormativeTime	Нормативное время исполнения	decimal number	None.
Laboriousness	Трудоёмкость (мин.) (внутренний норматив исполнения заявки)	integer	None.
PlanTimeExecution	Плановое время исполнения (минуты)(внешний норматив исполнения заявки)	integer	None.
PlanTimeApproval	Плановое время согласования (минуты)	integer	None.
PlanTimeApprovalsPeriod	Плановое время согласования cуммарно по согласующим	integer	None.
PlanTimeClarification	Плановое время уточнения (минуты)	integer	None.
PlanTimeTotal	Общее плановое время. Сумма = исполнения + согласования + уточнения	integer	None.
FactTimeExecution	Фактическое время исполнения	integer	None.
IsExpiredFactTimeExecution	Фактическое время исполнения превысило плановое время исполнения	boolean	None.
FactTimeApproval	Фактическое время согласования	integer	None.
IsExpiredFactTimeApproval	Фактическое время согласования превысило плановое время согласования	boolean	None.
FactTimeClarification	Фактическое время уточнения	integer	None.
IsExpiredFactTimeClarification	Фактическое время уточнения превысило плановое время уточнения	boolean	None.
FactTimeTotal	Общее фактическое время. Сумма = исполнения + согласования + уточнения	integer	None.
ActualTime	Фактическое время исполнения	decimal number	None.
NormativeNote	Примечание из норматива	string	None.
AccessRequest	Заявка на доступ к ресурсу.	AccessRequestViewModel	Элемент не учитывается при сохранении
Approvers	Согласующие	Collection of ApproverViewModel	При сохранении, для каждого элемента коллекции учитывается только идентификатор
Observers	Обозреватели	Collection of RequestObserverViewModel	При сохранении, для каждого элемента коллекции учитывается только идентификатор
Clarifications	Уточнения	Collection of ClarificationViewModel	None.
HashTags	Хэштеги	Collection of string	None.
Attachments	Вложения	Collection of AttachmentViewModel	None.
CustomFields	Доп. поля заявки	Collection of RequestCustomFieldViewModel	None.
DependentRequests	Перечень идентификаторов зависимых заявок, в которые вложена заявка	Collection of integer	None.
DependentTasks	Перечень идентификаторов зависимых задач, в которые вложена заявка	Collection of integer	None.
Dependencies	[Поле устарело и будет удалено. Используйте DependentRequests]	Collection of integer	Элемент не учитывается при сохранении
ReadCommentCount	Кол-во прочитанных адресных комментариев	integer	Элемент не учитывается при сохранении
UnreadCommentCount	Кол-во непрочитанных адресных комментариев	integer	Элемент не учитывается при сохранении
CommentCount	Всего комментариев	integer	Элемент не учитывается при сохранении
Comments	None.	Collection of CommentViewModel	None.
IsFavourite	Заявка находится в списке избранных	boolean	Элемент не учитывается при сохранении
Feedback	Оценка	FeedbackViewModel	None.
LastModifiedDate	Метка, для реализации механизма определения параллелизма. Обязателен при редактировании.	date	Элемент учитывается при редактировании/обновлении
Id	Номер заявки	integer	None.
Status	Статус заявки	RequestStatus	None.
Department	Отдел	DepartmentViewModelFull	При сохранении учитывается только идентификатор
Category	категория	CategoryViewModelFull	При сохранении учитывается только идентификатор
RequestType	Тип	RequestTypeViewModelFull	При сохранении учитывается только идентификатор
JobType	Вид	JobTypeViewModelFull	При сохранении учитывается только идентификатор
Description	Описание заявки	string	None.
Initiator	Инициатор	UserNameViewModel	При сохранении учитывается только идентификатор
Contractor	Исполнитель	UserNameViewModel	При сохранении учитывается только идентификатор
Region	Регион	RegionViewModel	При сохранении учитывается только идентификатор
ResponsibilityGroup	Группа ответственности	RequestResponsibilityGroupViewModel	При сохранении учитывается только идентификатор
CreateDate	Дата создания заявки в UTC	date	None.
ExpiredTimeLeft	Оставшееся время выполнения заявки	integer	None.
CustomFields	None.	Collection of RequestCustomFieldViewModel	None.
SubRequests	Перечень идентификаторов вложенных заявок	Collection of integer	Элемент не учитывается при сохранении

Error Resource Description (Реализовано не везде)

OperationResult

Name	Description	Type	Additional information
Target	Возвращаемый объект	Object	None.
Status	Статус операции	ResultStatus	None.
Error	Детализация ошибки	Error	None.

Response Formats

application/json, text/json

Sample:

{
  "Permissions": 0,
  "RequiredStartDate": "2025-05-02T11:34:17+08:00",
  "NormativeTime": 1.1,
  "Laboriousness": 2,
  "PlanTimeExecution": 3,
  "PlanTimeApproval": 4,
  "PlanTimeApprovalsPeriod": 5,
  "PlanTimeClarification": 6,
  "PlanTimeTotal": 7,
  "FactTimeExecution": 8,
  "IsExpiredFactTimeExecution": true,
  "FactTimeApproval": 10,
  "IsExpiredFactTimeApproval": true,
  "FactTimeClarification": 12,
  "IsExpiredFactTimeClarification": true,
  "FactTimeTotal": 14,
  "ActualTime": 15.1,
  "NormativeNote": "sample string 16",
  "AccessRequest": {
    "AccessSheetId": 1,
    "AccessResource": "sample string 2",
    "User": {
      "Department": "sample string 1",
      "Id": 2,
      "Login": "sample string 3",
      "FirstName": "sample string 4",
      "LastName": "sample string 5",
      "RegionId": 6,
      "Appoint": "sample string 7",
      "Organization": "sample string 8"
    }
  },
  "Approvers": [
    {
      "ApproverId": 1,
      "Permissions": 0,
      "Status": 0,
      "IsUserAdded": true,
      "WaitingForApprovalSince": "2025-05-02T11:34:17+08:00",
      "ResolutionDate": "2025-05-02T11:34:17+08:00",
      "SubstitutedUser": {
        "Id": 1,
        "UserNameWithStatus": "sample string 2",
        "FormattedName": "sample string 3",
        "UserNameWithMiddleName": "sample string 4",
        "UserName": "sample string 5",
        "UserSureName": "sample string 6",
        "JobPosition": "sample string 7",
        "Region": "sample string 8",
        "IsActual": true,
        "RegionId": 10,
        "Address": "sample string 11",
        "Room": "sample string 12",
        "InternalPhone": "sample string 13",
        "CityPhone": "sample string 14",
        "MobilePhone": "sample string 15",
        "Cfo": "sample string 16",
        "Department": "sample string 17",
        "Organisation": "sample string 18",
        "Email": "sample string 19",
        "Alternate": 20,
        "Login": "sample string 21",
        "Status": "sample string 22",
        "Image": "sample string 23"
      },
      "FactTimeApprovalInt": 3,
      "Id": 4,
      "Login": "sample string 5",
      "FirstName": "sample string 6",
      "LastName": "sample string 7",
      "RegionId": 8,
      "Appoint": "sample string 9",
      "Organization": "sample string 10"
    },
    {
      "ApproverId": 1,
      "Permissions": 0,
      "Status": 0,
      "IsUserAdded": true,
      "WaitingForApprovalSince": "2025-05-02T11:34:17+08:00",
      "ResolutionDate": "2025-05-02T11:34:17+08:00",
      "SubstitutedUser": {
        "Id": 1,
        "UserNameWithStatus": "sample string 2",
        "FormattedName": "sample string 3",
        "UserNameWithMiddleName": "sample string 4",
        "UserName": "sample string 5",
        "UserSureName": "sample string 6",
        "JobPosition": "sample string 7",
        "Region": "sample string 8",
        "IsActual": true,
        "RegionId": 10,
        "Address": "sample string 11",
        "Room": "sample string 12",
        "InternalPhone": "sample string 13",
        "CityPhone": "sample string 14",
        "MobilePhone": "sample string 15",
        "Cfo": "sample string 16",
        "Department": "sample string 17",
        "Organisation": "sample string 18",
        "Email": "sample string 19",
        "Alternate": 20,
        "Login": "sample string 21",
        "Status": "sample string 22",
        "Image": "sample string 23"
      },
      "FactTimeApprovalInt": 3,
      "Id": 4,
      "Login": "sample string 5",
      "FirstName": "sample string 6",
      "LastName": "sample string 7",
      "RegionId": 8,
      "Appoint": "sample string 9",
      "Organization": "sample string 10"
    }
  ],
  "Observers": [
    {
      "IsUserAdded": true,
      "Permissions": 0,
      "Id": 1,
      "Login": "sample string 2",
      "FirstName": "sample string 3",
      "LastName": "sample string 4",
      "RegionId": 5,
      "Appoint": "sample string 6",
      "Organization": "sample string 7"
    },
    {
      "IsUserAdded": true,
      "Permissions": 0,
      "Id": 1,
      "Login": "sample string 2",
      "FirstName": "sample string 3",
      "LastName": "sample string 4",
      "RegionId": 5,
      "Appoint": "sample string 6",
      "Organization": "sample string 7"
    }
  ],
  "Clarifications": null,
  "HashTags": [
    "sample string 1",
    "sample string 2"
  ],
  "Attachments": [
    {
      "Permissions": 0,
      "Id": 1,
      "Name": "sample string 2",
      "Extension": "sample string 3",
      "Uri": "http://webapihelppage4.com",
      "Size": 5,
      "Guid": "b7adf66e-7edd-4506-af9a-2f31142e7b63",
      "OwnerName": "sample string 7",
      "OwnerSurname": "sample string 8",
      "AttachmentDate": "2025-05-02T11:34:17+08:00"
    },
    {
      "Permissions": 0,
      "Id": 1,
      "Name": "sample string 2",
      "Extension": "sample string 3",
      "Uri": "http://webapihelppage4.com",
      "Size": 5,
      "Guid": "b7adf66e-7edd-4506-af9a-2f31142e7b63",
      "OwnerName": "sample string 7",
      "OwnerSurname": "sample string 8",
      "AttachmentDate": "2025-05-02T11:34:17+08:00"
    }
  ],
  "CustomFields": [
    {
      "CustomFieldId": 1,
      "ValueId": 1,
      "Value": "sample string 2"
    },
    {
      "CustomFieldId": 1,
      "ValueId": 1,
      "Value": "sample string 2"
    }
  ],
  "DependentRequests": [
    1,
    2
  ],
  "DependentTasks": [
    1,
    2
  ],
  "Dependencies": [
    1,
    2
  ],
  "ReadCommentCount": 17,
  "UnreadCommentCount": 18,
  "CommentCount": 19,
  "Comments": [
    {
      "Permissions": 0,
      "Id": 1,
      "Author": {
        "Id": 1,
        "Login": "sample string 2",
        "FirstName": "sample string 3",
        "LastName": "sample string 4",
        "RegionId": 5,
        "Appoint": "sample string 6",
        "Organization": "sample string 7"
      },
      "JointAuthors": [
        {
          "Id": 1,
          "Login": "sample string 2",
          "FirstName": "sample string 3",
          "LastName": "sample string 4",
          "RegionId": 5,
          "Appoint": "sample string 6",
          "Organization": "sample string 7"
        }
      ],
      "Addressees": [
        {
          "Id": 1,
          "User": {
            "Id": 1,
            "Login": "sample string 2",
            "FirstName": "sample string 3",
            "LastName": "sample string 4",
            "RegionId": 5,
            "Appoint": "sample string 6",
            "Organization": "sample string 7"
          },
          "ReadDate": "2025-05-02T11:34:17+08:00",
          "IsReaded": true
        },
        {
          "Id": 1,
          "User": {
            "Id": 1,
            "Login": "sample string 2",
            "FirstName": "sample string 3",
            "LastName": "sample string 4",
            "RegionId": 5,
            "Appoint": "sample string 6",
            "Organization": "sample string 7"
          },
          "ReadDate": "2025-05-02T11:34:17+08:00",
          "IsReaded": true
        }
      ],
      "Text": "sample string 2",
      "CreateDate": "2025-05-02T11:34:17+08:00",
      "CommentType": 0,
      "Answers": [],
      "ReadStatus": 0
    },
    {
      "Permissions": 0,
      "Id": 1,
      "Author": {
        "Id": 1,
        "Login": "sample string 2",
        "FirstName": "sample string 3",
        "LastName": "sample string 4",
        "RegionId": 5,
        "Appoint": "sample string 6",
        "Organization": "sample string 7"
      },
      "JointAuthors": [
        {
          "Id": 1,
          "Login": "sample string 2",
          "FirstName": "sample string 3",
          "LastName": "sample string 4",
          "RegionId": 5,
          "Appoint": "sample string 6",
          "Organization": "sample string 7"
        }
      ],
      "Addressees": [
        {
          "Id": 1,
          "User": {
            "Id": 1,
            "Login": "sample string 2",
            "FirstName": "sample string 3",
            "LastName": "sample string 4",
            "RegionId": 5,
            "Appoint": "sample string 6",
            "Organization": "sample string 7"
          },
          "ReadDate": "2025-05-02T11:34:17+08:00",
          "IsReaded": true
        },
        {
          "Id": 1,
          "User": {
            "Id": 1,
            "Login": "sample string 2",
            "FirstName": "sample string 3",
            "LastName": "sample string 4",
            "RegionId": 5,
            "Appoint": "sample string 6",
            "Organization": "sample string 7"
          },
          "ReadDate": "2025-05-02T11:34:17+08:00",
          "IsReaded": true
        }
      ],
      "Text": "sample string 2",
      "CreateDate": "2025-05-02T11:34:17+08:00",
      "CommentType": 0,
      "Answers": [],
      "ReadStatus": 0
    }
  ],
  "IsFavourite": true,
  "Feedback": {
    "Rating": 1,
    "Comment": "sample string 2"
  },
  "LastModifiedDate": "2025-05-02T11:34:17+08:00",
  "Id": 21,
  "Status": 0,
  "Department": {
    "Id": 1,
    "Name": "sample string 2",
    "IsActual": true,
    "Editable": true,
    "DateCreated": "2025-05-02T11:34:17+08:00"
  },
  "Category": {
    "Id": 1,
    "DepartmentId": 2,
    "Name": "sample string 3",
    "IsActual": true,
    "Editable": true,
    "DateCreated": "2025-05-02T11:34:17+08:00"
  },
  "RequestType": {
    "Id": 1,
    "CategoryId": 2,
    "Name": "sample string 3",
    "IsActual": true,
    "Editable": true,
    "DateCreated": "2025-05-02T11:34:17+08:00"
  },
  "JobType": {
    "Id": 1,
    "RequestTypeId": 2,
    "Name": "sample string 3",
    "IsActual": true,
    "Editable": true,
    "DateCreated": "2025-05-02T11:34:17+08:00"
  },
  "Description": "sample string 22",
  "Initiator": {
    "Id": 1,
    "Login": "sample string 2",
    "FirstName": "sample string 3",
    "LastName": "sample string 4",
    "RegionId": 5,
    "Appoint": "sample string 6",
    "Organization": "sample string 7"
  },
  "Contractor": {
    "Id": 1,
    "Login": "sample string 2",
    "FirstName": "sample string 3",
    "LastName": "sample string 4",
    "RegionId": 5,
    "Appoint": "sample string 6",
    "Organization": "sample string 7"
  },
  "Region": {
    "Id": 1,
    "Code": "sample string 2",
    "Name": "sample string 3"
  },
  "ResponsibilityGroup": {
    "Id": 1,
    "Name": "sample string 2",
    "TreePath": "sample string 3"
  },
  "CreateDate": "2025-05-02T11:34:17+08:00",
  "ExpiredTimeLeft": 24,
  "SubRequests": [
    1,
    2
  ]
}

text/html, multipart/form-data

Sample:

{"Permissions":0,"RequiredStartDate":"2025-05-02T11:34:17+08:00","NormativeTime":1.1,"Laboriousness":2,"PlanTimeExecution":3,"PlanTimeApproval":4,"PlanTimeApprovalsPeriod":5,"PlanTimeClarification":6,"PlanTimeTotal":7,"FactTimeExecution":8,"IsExpiredFactTimeExecution":true,"FactTimeApproval":10,"IsExpiredFactTimeApproval":true,"FactTimeClarification":12,"IsExpiredFactTimeClarification":true,"FactTimeTotal":14,"ActualTime":15.1,"NormativeNote":"sample string 16","AccessRequest":{"AccessSheetId":1,"AccessResource":"sample string 2","User":{"Department":"sample string 1","Id":2,"Login":"sample string 3","FirstName":"sample string 4","LastName":"sample string 5","RegionId":6,"Appoint":"sample string 7","Organization":"sample string 8"}},"Approvers":[{"ApproverId":1,"Permissions":0,"Status":0,"IsUserAdded":true,"WaitingForApprovalSince":"2025-05-02T11:34:17+08:00","ResolutionDate":"2025-05-02T11:34:17+08:00","SubstitutedUser":{"Id":1,"UserNameWithStatus":"sample string 2","FormattedName":"sample string 3","UserNameWithMiddleName":"sample string 4","UserName":"sample string 5","UserSureName":"sample string 6","JobPosition":"sample string 7","Region":"sample string 8","IsActual":true,"RegionId":10,"Address":"sample string 11","Room":"sample string 12","InternalPhone":"sample string 13","CityPhone":"sample string 14","MobilePhone":"sample string 15","Cfo":"sample string 16","Department":"sample string 17","Organisation":"sample string 18","Email":"sample string 19","Alternate":20,"Login":"sample string 21","Status":"sample string 22","Image":"sample string 23"},"FactTimeApprovalInt":3,"Id":4,"Login":"sample string 5","FirstName":"sample string 6","LastName":"sample string 7","RegionId":8,"Appoint":"sample string 9","Organization":"sample string 10"},{"ApproverId":1,"Permissions":0,"Status":0,"IsUserAdded":true,"WaitingForApprovalSince":"2025-05-02T11:34:17+08:00","ResolutionDate":"2025-05-02T11:34:17+08:00","SubstitutedUser":{"Id":1,"UserNameWithStatus":"sample string 2","FormattedName":"sample string 3","UserNameWithMiddleName":"sample string 4","UserName":"sample string 5","UserSureName":"sample string 6","JobPosition":"sample string 7","Region":"sample string 8","IsActual":true,"RegionId":10,"Address":"sample string 11","Room":"sample string 12","InternalPhone":"sample string 13","CityPhone":"sample string 14","MobilePhone":"sample string 15","Cfo":"sample string 16","Department":"sample string 17","Organisation":"sample string 18","Email":"sample string 19","Alternate":20,"Login":"sample string 21","Status":"sample string 22","Image":"sample string 23"},"FactTimeApprovalInt":3,"Id":4,"Login":"sample string 5","FirstName":"sample string 6","LastName":"sample string 7","RegionId":8,"Appoint":"sample string 9","Organization":"sample string 10"}],"Observers":[{"IsUserAdded":true,"Permissions":0,"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},{"IsUserAdded":true,"Permissions":0,"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"}],"Clarifications":null,"HashTags":["sample string 1","sample string 2"],"Attachments":[{"Permissions":0,"Id":1,"Name":"sample string 2","Extension":"sample string 3","Uri":"http://webapihelppage4.com","Size":5,"Guid":"b7adf66e-7edd-4506-af9a-2f31142e7b63","OwnerName":"sample string 7","OwnerSurname":"sample string 8","AttachmentDate":"2025-05-02T11:34:17+08:00"},{"Permissions":0,"Id":1,"Name":"sample string 2","Extension":"sample string 3","Uri":"http://webapihelppage4.com","Size":5,"Guid":"b7adf66e-7edd-4506-af9a-2f31142e7b63","OwnerName":"sample string 7","OwnerSurname":"sample string 8","AttachmentDate":"2025-05-02T11:34:17+08:00"}],"CustomFields":[{"CustomFieldId":1,"ValueId":1,"Value":"sample string 2"},{"CustomFieldId":1,"ValueId":1,"Value":"sample string 2"}],"DependentRequests":[1,2],"DependentTasks":[1,2],"Dependencies":[1,2],"ReadCommentCount":17,"UnreadCommentCount":18,"CommentCount":19,"Comments":[{"Permissions":0,"Id":1,"Author":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"JointAuthors":[{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"}],"Addressees":[{"Id":1,"User":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"ReadDate":"2025-05-02T11:34:17+08:00","IsReaded":true},{"Id":1,"User":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"ReadDate":"2025-05-02T11:34:17+08:00","IsReaded":true}],"Text":"sample string 2","CreateDate":"2025-05-02T11:34:17+08:00","CommentType":0,"Answers":[],"ReadStatus":0},{"Permissions":0,"Id":1,"Author":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"JointAuthors":[{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"}],"Addressees":[{"Id":1,"User":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"ReadDate":"2025-05-02T11:34:17+08:00","IsReaded":true},{"Id":1,"User":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"ReadDate":"2025-05-02T11:34:17+08:00","IsReaded":true}],"Text":"sample string 2","CreateDate":"2025-05-02T11:34:17+08:00","CommentType":0,"Answers":[],"ReadStatus":0}],"IsFavourite":true,"Feedback":{"Rating":1,"Comment":"sample string 2"},"LastModifiedDate":"2025-05-02T11:34:17+08:00","Id":21,"Status":0,"Department":{"Id":1,"Name":"sample string 2","IsActual":true,"Editable":true,"DateCreated":"2025-05-02T11:34:17+08:00"},"Category":{"Id":1,"DepartmentId":2,"Name":"sample string 3","IsActual":true,"Editable":true,"DateCreated":"2025-05-02T11:34:17+08:00"},"RequestType":{"Id":1,"CategoryId":2,"Name":"sample string 3","IsActual":true,"Editable":true,"DateCreated":"2025-05-02T11:34:17+08:00"},"JobType":{"Id":1,"RequestTypeId":2,"Name":"sample string 3","IsActual":true,"Editable":true,"DateCreated":"2025-05-02T11:34:17+08:00"},"Description":"sample string 22","Initiator":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"Contractor":{"Id":1,"Login":"sample string 2","FirstName":"sample string 3","LastName":"sample string 4","RegionId":5,"Appoint":"sample string 6","Organization":"sample string 7"},"Region":{"Id":1,"Code":"sample string 2","Name":"sample string 3"},"ResponsibilityGroup":{"Id":1,"Name":"sample string 2","TreePath":"sample string 3"},"CreateDate":"2025-05-02T11:34:17+08:00","ExpiredTimeLeft":24,"SubRequests":[1,2]}

application/xml

Sample:

Sample not available.

text/xml

Sample:

Sample not available.